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Kinetic Multimedia Systems, Inc is pleased to be a member of the SeaPort Enhanced Team, and to have the opportunity to provide engineering, technical, and programmatic support services.

Kinetic Multimedia Systems is a woman-owned small business that was founded in 1994 with offices in Fort Lauderdale, Florida.  At KMS, quality is paramount and we are committed to the continuing improvement of our business processes and to prioritize quality and performance excellence in everything we do, and our results demonstrate that commitment. Our key differentiators are the deep and broad experience of our people, our strong commitment to improvement and quality and our dedication to serving our customers’ needs.

FOR INFORMATION ON THE KMS SEAPORT-E TEAM, PLEASE CONTACT:
Jaya Milam
President
6750 N. Andrews Ave
Suite 200
Fort Lauderdale, FL 33309
(954) 370-0566

THE KMS SEAPORT-E CUSTOMER SERVICE POINT OF CONTACT IS:
Jaya Milam
President
6750 N. Andrews Ave
Suite 200
Fort Lauderdale, FL 33309
(954) 370-0566

Zone of Presence: Gulf Coast Zone 4

Our team consists of only Kinetic Multimedia Systems which has expertise in the following functional areas:

3.6 - Software Engineering, Development, Programming, and Network Support Past performance for Functional Area 3.6:
Examples of projects KMS has completed where we have demonstrated our excellence in Software Engineering, Development, Programming and Network Support include the following projects which were all performed by the offeror: Continental Airlines – 1992-1995 - System Operations Center – William Milam was the project manager and technical lead for the Flight Dispatch system which was an integral part of the new Systems Operation Center. This project was an eleven million dollar revamp of all of the airline’s systems for planning, managing, directing and tracking their aircraft and crews. This system was implemented on the HP/UX Unix platform and the system was developed and implemented with Oracle, Smalltalk and C++.

3rdi, Inc – 1989 - 2008 - Many Windows applications and device drivers for delivering audio and video content to Cruise Ship passengers – William Milam led the design and development effort on these applications which were developed with C++ and Object Pascal, utilizing Microsoft SQL Server databases.

Broward County Human Resources – 2006 - KMS designed and developed an enterprise Medicaid billing system utilizing an Oracle database and JAVA/J2EE with Oracle J-Developer. This effort was led by both William Milam and Jaya Milam.

The Federal Aviation Administration – 2010-2012 – KMS designed and developed a video server and Web-based user interface for use by the FAA in storing and playing training videos through multiple simultaneous streams. This system was developed with Microsoft .Net and C#.

BearWare, Inc – 2008 and ongoing – William Milam was the lead designer and developer for multiple Web applications and client/server systems. These systems were implemented with Microsoft .Net and C#, as well Microsoft SQL Server 2008.

3.10 & 3.11 - Quality Assurance (QA) Support & Configuration Management (CM) Support Past Performance for Functional Areaa 3.10 and 3.11:
Examples of projects where KMS has demonstrated excellence in Quality Assurance Support and Configuration Management Support for our customers include the following projects which were all performed by the offeror:

Office Depot – 1995-1996 – Business Services Quality Assurance and Change Control implementation Jaya Milam was responsible for analyzing the requirements for the Quality Assurance and Change Control Department, implemented test plans, test sets, system test procedures for test execution, designed processes and flows for production implementation of software systems.

Ryder System, Inc – 1996-1997 – Integrated Logistics Division Change and Configuration Management Jaya Milam led the effort to develop the requirements for Change Control and Configuration Management, define policies and procedures, develop deployment configurations, schematics, processes and workflows for executing production implementation of software systems. She also managed the change control and production implementation processes enterprise-wide.

Chase Manhattan Bank – 1997 – Change Management System Implementation for the Global MIS Division – Jaya Milam led the effort to analyze, re-engineer and enhance the current system for Change Control and Production Implementation. Tasks included implementing workflows, policies and procedures, automated processing scripts.

Visa International – 1998 – Visa Travel Money and Point of Sale and Y2K Jaya Milam led the design and integration of feature enhancements to the current Visa Travel Money Card product. Jaya was responsible for analyzing the impact of proposed changes, recommending solutions and strategies involved with incorporating the changes to the product. Jaya developed the Quality Assurance processes and testing department for the Visa Travel Money and Point of Sale products, and she created the Quality Assurance department for the Y2K compliance project. She defined policies and procedures, established baseline static environments, tested date transitions and trans-millennium transaction staging and compilation and verification for audits.

Kemper National Insurance – 1999-2000 – Manager of Quality Assurance As a consultant from KMS, Jaya Milam served as the Manager of Quality Assurance for Medical Bill Review and Disability Claims.

Lloyds Bank – 2004 – Core Banking System upgrade – Jaya Milam led the effort to implement project governance and Quality Assurance, test planning, test development, test execution, training and system documentation. Jaya was responsible for leading the Quality Assurance effort including system integration testing, user acceptance testing, and system deployment and Configuration Management.

Citrix – 2012 – 2014 – Quality Assurance Environment Improvement Project – Jaya Milam was responsible for developing the system requirements, assessing impact of system changes, creating new concurrent QA environments, QA Environment configuration, and coaching and mentoring of the Citrix Quality Assurance department. Jaya also developed requirements and models for the staging and deployment of the new concurrent QA platforms.

Functional Area 3.12 - Information System (IS) Development, Information Assurance (IA), and Information Technology (IT) Support Past Performance for Functional Area 3.12:
Examples of projects where KMS has demonstrated excellence in this functional area include the following projects which were all performed by the offeror:

Continental Airlines – 1995 - System Operations Center – William Milam was the project manager and technical lead for the Flight Dispatch system which was an integral part of the new Systems Operation Center. As technical lead, William was responsible for leading the effort to develop and document requirements, system analysis, design, code, test, deploy, training and production support of the Flight Dispatch system in the new System Operations Center. William managed a team of nine systems engineers in the development and support of the Flight Dispatch system.

Broward County – 2003 – Automated Family Support system – Jaya Milam performed as the program manager and project manager responsible for customer interfacing, requirements analysis, impact assessments, gap analysis, risk management, feasibility analysis, project auditing and reporting and the implementation of Agile software development processes including the use of Sprints and Scrums. Jaya led Joint Application Development sessions and directed the development of prototypes to analyze the solution and asses the platform for suitability for the complete solution.

Rail America – 2004 – Management Information Dashboard – William Milam was responsible for the analysis and documentation of requirements and the design and development of a web-based information dashboard for tracking the freight loads of trains in the Rail America system. William was also responsible for customer interfacing, systems analysis, implementation and production support for the Management Information Dashboard.

Vitas Hospice Care – 2004 – Enterprise Patient and Employee Management System – Jaya Milam was the program manager and project manager for the design and development of this complex enterprise web application utilizing Microsoft .Net and Service Oriented Architecture framework with a Biztalk hub. Jaya led the effort to analyze and document the requirements for the new system, develop cost estimates for the work. The team partnered with Microsoft Technical Consulting regarding the design and implementation of the system. Jaya trained the team on SOA and SDLC processes and procedures, developed standards for the development effort and coached the team on application of UML and Use Case design and development in the SDLC framework. Jaya was responsible for direct customer interfacing and reporting of progress and status regarding the project. Jaya led the team in applying Agile software development practices, led the team scrums and directed the progress of the development sprints.

Miami-Dade Transit Authority – 2005 – Where is the Train? - William Milam was responsible for converting an existing system for processing train-track signals and adding functionality for driving station signage and a web application for use by traveling customers. This effort involved requirements analysis and documentation, system legacy code analysis, design, development and testing of the new system, as well as the design and development of the transmission of Estimated Time of Arrival data to the stations and a web application. The end result of this system was an accurate tracking of the location of the trains in the Metro-rail system and communication of ETA data to the traveling public. William provided on-going implementation support and enhancements for the customer.

Broward County Human Resources – 2006 – Medicaid Billing System – The KMS team was responsible for every facet of this project, including project management, customer interfacing, requirements analysis and documentation, business analysis, system analysis of customer databases and systems, design, develop and testing of the software, implementation of production support of the solution.

Citrix – 2012-2014 – North Star Partner Hierarchy – Jaya Milam led the effort to analyze and document requirements, developed models of system functionality, developed Use Cases to guide the development effort, developed a requirements repository model for all of Citrix, trained and coached the Citrix team on requirements analysis and documentation methods, workflow implementation, standards and procedures, developed training models for task flow and requirements gathering tools.